Our Services

Advice
We offer advice on a wide range of subjects including welfare benefits, debt, employment, consumer, family problems, housing, etc. Our advice system is provided by our national association. Our advice system is on-line so is constantly up to date.

Assistance
We can assist in the completion of forms, in writing letters, and in negotiating on behalf of clients.

Home Visits
We offer home visits to those clients who are unable to access our offices, due to infirmity, disability or caring responsibilities. Much of our outreach work is made possible by a Lottery Grant which expires in March 2008.

Primary Care Trust “ Choosing Health”

The bureau has received funding from the PCT for 3 years, from April 2008, to provide welfare benefit advice to elderly, disabled & vulnerable clients. Under this project, referrals will be made by GPs, Health Visitors and other health professionals.

Telephone Advice

We are part of the Lincolnshire Telephone Advice Service, which is a countywide service covered by three or four bureaux each weekday between 10am and 4pm. There is recorded information outside these hours or when all our lines are busy.

 

• Our Welfare Benefits Advice Line is 01775 766668
• Our Debt Advice Line is 01775 762255
• Lincolnshire Countywide is 08444 99 41 99

Legal Help

We were awarded a contract by the Legal Services Commission in January 2002 to provide Legal Help in Debt and Welfare Benefits. Our specialist caseworkers are highly trained and very competent to give advice to Legal Help standards, to those clients eligible for Legal Help (Legal Aid).

For more information visit www.legalservices.org.uk

E-mail Advice

You can also e-mail us for advice at advice@shcab.cabnet.org.uk

Solicitors
We can provide clients with a list of local solicitors.

Housing Advice

Shelter, Lincolnshire, provides a surgery for advice on housing problems in our Spalding office on alternate Wednesday mornings, by appointment.

Project funded by the Department of Trade and Industry (DTI) via the East Midland Money Advice (EMMA) Partnership

The bureau was awarded funding initially for two years, until March 2008, to provide face-to-face debt advice. This provides a caseworker plus clerical support. This has now been extended for a further two years until March 2010.

Links to www.emmapartnership.org.uk

Women’s Aid South Holland (WASH)

Wash holds a surgery in our offices every Tuesday, from 10 am- 2pm. Telephone 01775 720400

Oasis
Oasis offers counselling and support to the families of those addicted to drugs or alcohol, each Thursday afternoon in our offices, between 1.00 and 3.00 pm.